Leading provider of outsourced services for the public sector. The UK

Leading provider of outsourced services for public sector. The UK

the integration of supplier internal systems 

ABOUT THE PROJECT 

Client profile: leading UK provider of outsourced maintenance and managed services in public and regulated sectors.

Challenge: allow councils (the provider’s clients) to electronically order services for maintenance of roads, freeways, street lighting, sewage system or waste collection.

Action: development, implementation and launching of the webMethods platform to enable accepting and execution of orders from the councils. Integration of internal supplier mobile platform, Order Management and EAM (IBM Maximo).

Effect: the service provider gained full insight into processes, automatic B2B integration, up-to-date reporting on work progress which boosted their competitiveness among managed services providers for the public sector in the UK.

Client: Leading provider of outsourced services for the public sector. The UK

Category: ESB, B2B

Team of 5 consultants