Leading provider of outsourced services for public sector. The UK
the integration of supplier internal systems
ABOUT THE PROJECT
Client profile: leading UK provider of outsourced maintenance and managed services in public and regulated sectors.
Challenge: allow councils (the provider’s clients) to electronically order services for maintenance of roads, freeways, street lighting, sewage system or waste collection.
Action: development, implementation and launching of the webMethods platform to enable accepting and execution of orders from the councils. Integration of internal supplier mobile platform, Order Management and EAM (IBM Maximo).
Effect: the service provider gained full insight into processes, automatic B2B integration, up-to-date reporting on work progress which boosted their competitiveness among managed services providers for the public sector in the UK.
Client: Leading provider of outsourced services for the public sector. The UK
Category: ESB, B2B
Team of 5 consultants
