DevOps Support Engineer

12000 – 15500 PLN gross/month – B2B
10 000 – 13 000 PLN gross/month – Permanent contract

Warsaw/Remote, Poland
Contact
Aleksandra Sławińska TA & PEOPLE SPECIALIST

Freebies and Benefits


Sport subscription
Flexible working hours
medical package
free audiobooks’ subscription
mentoring
language learning
fruits, snacks and coffee
#turlanie – regular board games evenings
We are a progressive software house full of professional, extremely talented people, ready to jump into project and give their best. Through our R&D departments and work for the major players on the market, our know-how is constantly evolving. Consistent development of our team combined with qualification and skills growth enables us to offer top quality services, solve our clients’ problems and bring their ideas to life. We also set trends in the areas of open banking by providing groundbreaking products for the fintech sector.

We are looking for experienced Support Engineer with problem solving attitude and solid knowledge of Linux and bash scripting who will make sure that Savangard’s clients are happy
 

More precisely, you will be in charge of:

  • identifying and addressing operational improvements, including elimination of manual processes, improving documentation 
  • tracing logs, investigating issues and using SQL to trace data flow through system to identify data inconsistencies 
  • maintaining clients environment, configuring and adjusting system monitoring tools (like Zabbix), adjusting metrics  
  • installing latest fixes and patches, maintaining the compatibility between the components of the environment  
  • analyzing, diagnosing and advanced troubleshooting of code issues (Java) 
  • producing quick code fixes to create workarounds 
  • external communication with clients through the whole tickets’ life-cycle 
  • internal communication with analysts & architects in order to prepare and deploy reliable solution 
  • configurations verification before deployments on Test and Production 
  • virtual servers and databases maintenance 
  • root cause investigation after Critical incidents 

We need you to have:

  • at least 2-3 years of experience in IT service for business clients 
  • experience in handling service requests and incidents 
  • ability to read, understand and analyze code written in Java or other high-level programming language 
  • readiness for on-call standby in case of disaster (24/7) – 1 week per month (after full onboarding) 
  • very good business communication and client interaction skills 
  • very good command of English (a must!) 
  • full working proficiency in Polish 
  • hands-on working experience with: 
    • Linux
    • scripting languages (Bash)
    • source code repositories (GIT)
    • deployment tools and system administration
    • CI/CD concepts
    • Jenkins
    • DSL specifications (YML, JSON, XML)
    • API solutions
    • TCP/IP and TLS 

NICE TO HAVE:

  • experience with SoftwareAG related products/components (WebMethods, Integration Server, Load Balancer)  
Process

Recruitment steps

1
Initial interview
Get a better understanding of who we are and what we do. All we need is a few minutes of your time and some answers, such as motivation and expectations, to get to know you a little better – up to 30 minutes.
2
Homework
To help us understand how you handle specific tasks – expected work time up to 40 minutes.
3
Final online interview
Intended to learn about your personal and professional experience, your perspective on why you do what you do. Also find out what your career plans are and if this is a place where you could achieve them –  45-60 min.
4
Final decision
Within 2 weeks of your interview we will contact you and tell you our decision!
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