integration of information from various company’s departments
ABOUT THE PROJECT
Client profile: MPWiK Wrocław ensures the continuity of high-quality water supply and the reliability of sewage disposal.
Challange: integration of information from various company’s departments, process automation and the enterprise architecture formation.
Action: our company was in charge of the ESB implementation and the integration of existing company’s IT systems (ERP, billing, CRM, SCADA). The integration and process automation was implemented on Software AG webMethods BPMS and ESB platforms.
Effect: improving the quality of customer service, facilitation of network failure repairs and better investment planning and execution.
Client: MPWiK Wrocław
Team of 8 consultants
SLA based 2nd and 3rd level support and monitoring